Shipping
Products can be shipped to Switzerland only at the moment.
Orders are usually delivered within 7 business days. Packages are packed very well to ensure no breakage.
If your parcel should arrive damaged or gets lost, please reach out to get help.

Pickup at studio idakumori
It is also possible to pick up your order at the studio idakumori (Geerenweg 23b 10.1 8048 Zürich). Please reach out to make an appointment.

Returns
As ceramics are handmade small details may vary from item to item. This is not a reason for refund. Out of this reason returns are only accepted if you recieved a wrong item. 

Privacy Policy
Lilly Haas (idakumori.com) is the seller and producer of all ceramics available in the online shop. All information regarding usage and care are included in the description of each item.
If you choose to buy a product you agree to the collection and use of information in relation with this policy. 

The Personal Information that is collected is used for providing and improving the Service. 

I will not use or share your information with anyone except as described in this Privacy Policy.